This page sets out the current rules for using The Pokies, organised by topic for easy reference. We compared the supplied wording against earlier versions to identify genuine updates. Where a real change is confirmed, it appears next to the relevant section rather than buried in a long list. Read each part carefully, since conditions can affect how accounts, games and promotions work in practice.

The Pokies Operator and Licence

The Pokies is operated by Digibrite S.R.L. under a PAGCOR Digital Gaming Licence. This licence permits Digibrite S.R.L. to offer online pokies and casino games to registered players. By creating an account, players agree to these Terms and Conditions in full.

Last change: 3 February 2025
Was: Licence: Curacao eGaming Licence operated by Northfield Interactive N.V.
Now: Licence: PAGCOR Digital Gaming Licence operated by Digibrite S.R.L.

Registration and Verification Process

New players register using a valid email address and mobile number. Email verification and phone verification are both required steps during account setup. Identity, age and payment verification may be required before any withdrawal is processed.

  1. Provide an email address and complete email verification;
  2. Confirm a mobile number through phone verification;
  3. Submit identity, age or payment verification when requested before withdrawal.
Last change: 18 September 2025
Was: Verification: Email verification only required before withdrawal
Now: Verification: Identity, age and payment verification may be required before withdrawal

The Pokies Welcome Package

New players can claim A$10 after phone verification, followed by a 100% match up to A$500 plus 50 free spins on the first deposit. The minimum qualifying deposit is A$30, with the maximum bonus reached at a A$500 deposit. No promo code is required to activate this offer.

  • First Deposit Bonus: 100% match up to A$500 plus 50 free spins;
  • Minimum deposit: A$30, with A$500 required for the maximum bonus;
  • Free spins are released at 10 per day across 5 days on selected pokies and slots.
Last change: 22 May 2025
Was: First deposit bonus: 50% up to A$250 plus 20 free spins
Now: First deposit bonus: 100% up to A$500 plus 50 free spins

Wagering Requirements and Bonus Bet Limits

All cash bonus funds carry a 40x wagering requirement on the bonus amount before withdrawal. Free spin winnings carry the same 40x wagering requirement applied to free-spin winnings. While an active bonus is in play, the maximum bonus bet is A$5 per spin. Any active bonus must be completed or forfeited before a withdrawal request can be made.

Last change: 9 November 2024
Was: Maximum bonus bet: A$10 while wagering an active bonus
Now: Maximum bonus bet: A$5 while wagering an active bonus

Reload Bonuses and Weekly Cashback

Daily reload bonuses range from 30% to 100%, up to A$750 depending on the day. A weekly cashback of 10% applies to net pokie losses, paid between A$20 and A$100 per week. These offers run alongside the standard 40x wagering requirement on bonus amounts.

No detected changes since 11 July 2025.

Loyalty Programme and VIP Rewards

The loyalty programme runs across 10 levels, from Copper through to Rhodium. Players earn XP through real-money play, where 100 XP converts to A$1 in value. VIP members can access wager-free bonuses and XP redemption rewards, with a Lamborghini Huracan listed as a Rhodium-level reward.

Deposit Methods and Limits

Deposits can be made using Visa, Mastercard, PayID, Bitcoin, Ethereum, USDT and USDC. Supported currencies include AUD, BTC, ETH, USDT and USDC across all accepted methods. Deposit amounts range from A$30 to A$1,000 per transaction. Players can review current options before funding an account at play at The Pokies casino.

  • Visa and Mastercard for standard card deposits;
  • PayID for direct bank-linked transfers;
  • Bitcoin, Ethereum, USDT and USDC for cryptocurrency deposits.
Last change: 14 August 2025
Was: Deposit range: A$20-A$800 per transaction
Now: Deposit range: A$30-A$1,000 per transaction

Withdrawal Limits and Processing Times

Withdrawals are processed via bank transfer only, within a range of A$50 to A$9,000 per request. Processing can take up to 7 business days once a withdrawal request is approved. Identity, age or payment verification may be required before approval is granted.

  • Minimum withdrawal: A$50 per request;
  • Maximum withdrawal: A$9,000 per request;
  • Daily withdrawal limit: A$9,000;
  • Monthly withdrawal limit: A$270,000.
No detected changes since 11 July 2025.

Support Channels at The Pokies

Players can contact support through 24/7 live chat or by email at support@thepokies.net. Support is available for account, payment and bonus-related queries at any time. These channels remain the primary route for resolving questions about these Terms and Conditions.

No detected changes since 11 July 2025.